Difference between revisions of "Assertiveness"
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| − | [[Assertiveness]] this is the ability to verbalize a series of | + | [[Assertiveness]] this is the ability to verbalize a series of "rights" that belong to every employee. Some of these "rights" include: the right to say no, the right to express feelings and ideas, and the right to ask for information. The opposite of ''assertiveness'' is a [[lack of assertiveness]], which is considered as one of the [[Dirty Dozen of Human Factors]]. |
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==Definitions== | ==Definitions== | ||
Revision as of 10:38, 26 November 2019
Assertiveness this is the ability to verbalize a series of "rights" that belong to every employee. Some of these "rights" include: the right to say no, the right to express feelings and ideas, and the right to ask for information. The opposite of assertiveness is a lack of assertiveness, which is considered as one of the Dirty Dozen of Human Factors.
Definitions
Acording to FAA AC 120-72
- Assertiveness. The ability to verbalize a series of “rights” that belong to every employee. Some of these “rights” include: the right to say no, the right to express feelings and ideas, and the right to ask for information.
