Difference between revisions of "Root cause analysis"
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:[[Root cause analysis]] ([[RCA]]). Compared to Plan-Do-Study-Act, a more in-depth analysis that identifies true root causes of events (a special cause may itself be a root cause, but is more readily pinpointed). | :[[Root cause analysis]] ([[RCA]]). Compared to Plan-Do-Study-Act, a more in-depth analysis that identifies true root causes of events (a special cause may itself be a root cause, but is more readily pinpointed). | ||
| − | [[Category: Quality Management]][[Category: Articles]] | + | According to the [[BABOK Guide|BABOK Guide (3rd edition)]], |
| + | :[[Root cause analysis]]. A structured examination of an identified problem to understand the underlying causes. | ||
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| + | [[Category: Quality Management]][[Category: Articles]][[Category: Business Analysis]] | ||
Latest revision as of 08:44, 7 July 2020
Root cause analysis (RCA) is compared to Plan-Do-Study-Act, a more in-depth analysis that identifies true root causes of events (a special cause may itself be a root cause, but is more readily pinpointed).
Definition
According to Juran's Quality Handbook by Defeo (7th edition),
- Root cause analysis (RCA). Compared to Plan-Do-Study-Act, a more in-depth analysis that identifies true root causes of events (a special cause may itself be a root cause, but is more readily pinpointed).
According to the BABOK Guide (3rd edition),
- Root cause analysis. A structured examination of an identified problem to understand the underlying causes.
