Difference between revisions of "Six Sigma"
| Line 6: | Line 6: | ||
According to [[Juran's Quality Handbook by Defeo (7th edition)]], | According to [[Juran's Quality Handbook by Defeo (7th edition)]], | ||
:[[Six Sigma]]. A quality program that ultimately improves customers’ experiences, lowers producers’ costs, and builds better leaders. | :[[Six Sigma]]. A quality program that ultimately improves customers’ experiences, lowers producers’ costs, and builds better leaders. | ||
| + | According to [[Managerial Accounting by Braun, Tietz (5th edition)]], | ||
| + | :[[Six Sigma]]. The goal of producing near perfection, with less than 3.4 defects per million opportunities. | ||
| − | [[Category: Management]][[Category: Articles]][[Category: Quality Management]] | + | [[Category: Management]][[Category: Articles]][[Category: Quality Management]][[Category: Accounting]] |
Revision as of 18:56, 16 July 2020
Six Sigma is a quality program designed to reduce defects and help lower costs, save time, and improve customer satisfaction.
Definition
According to Management by Robbins and Coulter (14th edition),
- Six Sigma. A quality program designed to reduce defects and help lower costs, save time, and improve customer satisfaction.
According to Juran's Quality Handbook by Defeo (7th edition),
- Six Sigma. A quality program that ultimately improves customers’ experiences, lowers producers’ costs, and builds better leaders.
According to Managerial Accounting by Braun, Tietz (5th edition),
- Six Sigma. The goal of producing near perfection, with less than 3.4 defects per million opportunities.
