CNMCyber Welcome

The CNM Cyber Welcome Webinar (hereinafter, the Webinar) is the CNM Cyber seminar that is conducted online to welcome its attendees to the CNM Cyber Welcome Session. The Webinar is open to the general public.

Trivia

Target audiences

1. Primary audience: Those who are on the job market, are going to be, or would like to be.
2. Secondary audience: Those who would like to volunteer and/or get work experience in the industry of their choice.

Purposes

• The target audiences (those who are on the job market, are going to be, or would like to be, as well as those who would like to volunteer for the Team and/or get work experience in the industry of their choice) shall get an opportunity to:
  1. Review offers of the Team; and
  2. If they are interested in, get started with CNM Cyber Welcome Session.
• The CNM Cyber Team shall get another opportunity to:
  1. Serve the (a) primary audience (those who are on the job market, are going to be, or would like to be) and (b) secondary audience (those who would like to volunteer and/or get work experience in the industry of their choice);
  2. Recruit new members of the Team.

Elevator pitch

The elevator pitch shall be developed and incorporated in all of the contents to reflect interests of the target audiences.

Title

Depending on the target customers, any of the following titles and subtitles can be used:

• Cyber as your side project. Stay competitive on tomorrow's market.
• Get experience in any industry. Start with CNM Cyber and go anywhere.
• Start your IT job easy. No experience? Will train!

Other ideas for titles are sought.

Technology

Ideally, the participants shall easily access the technology on mobile, desktop and tablet devices.

• Document collaboration: CNM Wiki.
• Marketing: CNM Cyber Open meetup group, WorldOpp fb-page.
• Recording: to be identified.
• Streaming: CNM Tube.
• Video sharing: CNM Tube and YouTube.
• Webconferencing: CNM Talk.

The detailed instructions for what technology access is available and how to access should be included in the Announcement.

Structure

The Webinar shall address all the requirements for any CNM Cyber seminar.

Pre-Webinar

• Test events on CNM Talk and assessments to be documented on CNM Wiki backlogs until implementations are fixed.
• Webinar announcement on Meetup group at least one week before the Webinar.
• Pre-event communication and addressing members' queries actively on chat.
• Posting reminder messages couple of days before the event.
• Host/Speaker shall check platform settings.
• Participants will be set on mute . Video enabling option will be participant's choice.

During the Webinar

• Whole webinar session shall be of 30-35 minutes altogether.
• Around 2-5 minutes will be for greetings and speaker introduction and any settings if needed.
• Around 15-20 minutes will be given to the formal content as per the decided lectio format.
• As the webinar is intended to be interactive, 10 minutes shall be reserved for a Q&A session where only participants' questions will be answered.
• Apart from Q&A session, participants shall be encouraged to ask questions or communicate on chat anytime during the session.
• Webinar sessions shall be recorded and videos shall be made available at CNM Tube publicly. Recorded videos shall help in improving quality and quantity of resources of on-boarding courses.

Post-Webinar

• Follow-up communications - Important links of CNM Cert, CNM Wiki and CNM Tube shall be published on Meetup group. Here, webinar summary and replay link will also be published (optional). The platform shall be used for all types of communications and addressing participant's concerns about CNM Cyber, CNM Cyber events and webinars.
• Recorded video of the session will be edited (if needed) and posted on CNM Tube.
• Webinar sessions shall be recorded and videos shall be made available at CNM Tube publicly. Recorded videos shall help in improving quality and quantity of resources of on-boarding courses.

Contents

Announcement

• Webinar announcement shall be published about two to three weeks prior to the actual event date. If CNM Talk link verification takes time on the meetup group, announcement shall be broad-casted in form of a message to all members in the meetup group. The announcement shall contain:

1. The webinar title
2. Date, time and duration
3. Speaker introduction
4. Webinar Link.
5. A brief outline of webinar, focusing on what attendees will learn.

Continual reminder messages will be sent after announcement is broadcasted. Pre-event communication will also be entertained on Meetup group and audience will be encouraged to communicate in case of any concern.

Webinar's body (presentation)

The webinar events shall be sequenced as:

• Guiding participants about platform features especially, how they can interact.
• An opening/welcome slide - This shall include CNM Cyber Logo, the webinar title, a subtitle, message or motivational sentence, presenter details and overall session duration. Successor slide will be of agenda. The opening slide will stay on the screen for welcome and greetings, letting participants gather and to focus their attention before moving to the next content. Meanwhile audience will be encouraged to drop comments about any issues related to connectivity, sound clarity, display or similar technical considerations. Host shall instruct audience to mute or adjust settings where all participants shall be muted before the session begins.
• Webinar agenda - This will be the second slide stating the overall agenda of webinar and giving the audience the idea of what to expect. Agenda shall include:

1. An introductory slide about CNM Cyber, CNM Cyber Team and on-boarding courses (optional).
2. Formal / lectio content topics and duration. It shall include overall duration of the text portion (lectios), demonstration and supportive content delivery.
3. Summary of the content or "What we learnt". This slide shall include important links for CNM Cert for courses registration, CNM Wiki for wiki versions of all courses and CNM Tube for videos of webinars.
4. Q&A session - The session will be of around 10 minutes where audience will be encouraged to ask questions, answered for the questions along with demonstrations where needed. To cover the breaks in this session , or in the case where there are not many questions, a wiki page or slide of frequently asked questions will be shown. This wiki-page or slide will be designed considering possible concerns of the audience and highlighted information about CNM Cyber.
5. Closing slide - Thank you notes and short forecast of the next webinar .

• Formal Content
• Summary
• Q&A session
• Closing

• It will be composed of some parts of lessons of Welcome Session and a summary of rest of the Welcome Session and Orientation.
• From the wiki page lectio of CNM Cyber Welcome Session, delivered information will primarily focus on "Script" portion the lectio.
• This content or any additional explanations will be supported with content highlights such as flows, diagrams , slides etc which will be developed and displayed according to the content type. This , primarily, will be for better experience of the audience and variety in learning content.
• From the first webinar, participants shall be directed to / provided links of CNM Cert version of the courses (to register and start attempting) as well as CNM Wiki versions.
• Speaker should deliver the content in simplest way, encouraging participants' interaction as well as demonstrate the content where needed, on CNM Cyber Apps.

Acceptance criteria

Access and usability tests:

Pre-Webinar

• Considering primary and secondary audience types, Meetup group and WoldOpp fb page shall serve as community platforms. Before the actual announcement, a Coming soon message shall be posted on both platforms along with the Title and a message. Examples are:

• "Stay tuned for new career opportunities heading your way for free... "
• "Career opportunities you were waiting for ..."
• "Are you ready to get trained for free and gain work experience at the same time? Something is coming soon"
• "This free career webinar is actually different... Announcement coming soon"
• "Get trained, get experienced, enhance your career, choose your work by yourself, all for free .... Announcement coming soon"

• Right after the message is posted on both platforms, active communication will be ensured for any types of queries from interested participants. This message shall be posted while the webinar activities are on testing stage and first test is assessed. This very message shall also help in identifying people's interest and setting webinar date.
• People's queries shall also help to review the content and focus on what is being demanded from what we offer.
• Actual webinar announcement and link shall be posted couple of days after "Coming soon" message followed up by reminder messages.
• Even if audience trend towards the announcement is not considerable, webinar shall still be conducted and video will be posted on CNM Tube. In that case, a Webinar Replay announcement shall be posted . Examples are :

• "Did you miss a free career webinar... Click here to watch"
• "Did you miss an opportunity of free job training and experience? Click here to watch".

Platform

• Web-conferencing platform shall be continually tested prior to the event for :

• Accessibility on mobile, desktop and tablet devices.
• Audio visual quality.
• Screen share and Mute all feature is working fine.
• Other needed settings are working fine.

Rework shall be conducted in any case of uncertainty.

Deliverabes

Once the product proposal had been approved, following deliverables shall be produced and managed within the timeline.

• Pre-event content including informal and formal Announcements and Elevators pitch.
• Formal webinar content including Outline, additional content required with scripts and/or any changes required in lectio contents.
• Post-event messages including gratitude message, follow-up messages and webinar replay message.