Difference between revisions of "Business relationship manager"
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Latest revision as of 02:26, 12 December 2020
Business relationship manager (also known by its acronym, BRM) is a role responsible for maintaining good relationships with one or more customers.
Definitions
According to the ITIL Foundation 4e by Axelos,
- Business relationship manager (BRM). A role responsible for maintaining good relationships with one or more customers.