Difference between revisions of "Capacity and performance management practice"
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Revision as of 12:45, 12 December 2020
Capacity and performance management practice is the practice of ensuring that services achieve agreed and expected performance levels, satisfying current and future demand in a cost-effective way.
Definitions
According to the ITIL Foundation 4e by Axelos,
- Capacity and performance management practice. The practice of ensuring that services achieve agreed and expected performance levels, satisfying current and future demand in a cost-effective way.
