Difference between revisions of "Customer relationship management system"

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[[Customer relationship management system]] (also known by its acronym, [[CRMS]], or, simply, as [[customer relationship management]] or [[customer relationship management|CRM]]; hereinafter, ''CRMS'') is a [[system]] for [[customer relationship management]] ([[customer relationship management|CRM]]). Usually, ''CRMS'' is built using [[customer relationship management software]], with which ''CRMS'' shares its acronym.
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A [[customer relationship management system]] (sometimes, spelled as [[customer-relationship management system]]; alternatively known as a [[CRM system]], by its acronym, [[CRMS]], or, simply, as [[customer relationship management]] or [[customer relationship management|CRM]]; hereinafter, ''CRMS'') is a [[system]] for [[customer relationship management]] ([[customer relationship management|CRM]]). Usually, ''CRMS'' is built using [[customer relationship management software]], with which ''CRMS'' shares its acronym.
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==Definitions==
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According to [[Managing Quality by Foster (6th edition)]],
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: '''[[Customer-relationship management system]]s''' (CRMSs). Computerized systems for managing customer-related information.
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==See also==
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===Related lectures===
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:*[[What CNM Linkup Is]].
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[[Category: Quality Management]][[Category: CNM Cyber Orientation]][[Category: Articles]]

Latest revision as of 04:39, 31 January 2023

A customer relationship management system (sometimes, spelled as customer-relationship management system; alternatively known as a CRM system, by its acronym, CRMS, or, simply, as customer relationship management or CRM; hereinafter, CRMS) is a system for customer relationship management (CRM). Usually, CRMS is built using customer relationship management software, with which CRMS shares its acronym.


Definitions

According to Managing Quality by Foster (6th edition),

Customer-relationship management systems (CRMSs). Computerized systems for managing customer-related information.

See also

Related lectures