Difference between revisions of "Stakeholder requirement"

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(Draft descriptions)
(Draft descriptions)
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     We would like to have a mechanism to monitor the response time for each and every customer support request on a daily basis in order to improve the response time. The report should be generated daily, monthly or on on-demand basis.  
 
     We would like to have a mechanism to monitor the response time for each and every customer support request on a daily basis in order to improve the response time. The report should be generated daily, monthly or on on-demand basis.  
  
    A comparative report will be needed to see the trend.
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Stakeholder requirements define the needs of stakeholders and how they will interact with a solution.  Stakeholder requirements bridge between the high-level business requirements and the more detailed solution requirements.

Revision as of 22:42, 31 March 2020

Types

User story

Main wikipage: User story

Epic story

Main wikipage: Epic story

Product epic

Main wikipage: Product epic

Draft descriptions

Stakeholder Requirements define the needs of a particular group of stakeholders and what they require of a particular solution. They are not always so different from Solution requirements except that they are from a stakeholders perspective and they show clear traceability to the business requirements. This is important since business requirements can be achieved in many different ways. This sometimes requires a compromise between competing needs of different stakeholder groups for the greater good of the enterprise. In this way Stakeholder Requirements are the bridge between business requirements and solution requirements. A few key points are:

   Stakeholder Requirements define WHAT each specific stakeholder/group needs from a solution
   Stakeholder Requirements identify the use cases of a solution
   Stakeholder Requirements are the bridge between business requirements and solution requirements

Stakeholder requirements as per BABOK guide:

   Describe the needs of stakeholders that must be met in order to achieve the business requirements.

Stakeholders requirements represent the requirements of individual stakeholders.

Stakeholders requirements are more individualistic. They serve as a bridge between business and solution requirements.

Stakeholders may specify their requirements specific to the project as per their needs (the division or business unit they represent). Example of stakeholder requirements

In our Bank’s customer service management project, one of the stakeholders may state the following requirement:

   We would like to have a mechanism to monitor the response time for each and every customer support request on a daily basis in order to improve the response time. The report should be generated daily, monthly or on on-demand basis. 

Stakeholder requirements define the needs of stakeholders and how they will interact with a solution. Stakeholder requirements bridge between the high-level business requirements and the more detailed solution requirements.