Difference between revisions of "De-escalating"
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*[[Smoothing]]. Emphasizing common interests and areas of agreement between the conflicting parties while playing down differences in order to ease the tensions. | *[[Smoothing]]. Emphasizing common interests and areas of agreement between the conflicting parties while playing down differences in order to ease the tensions. | ||
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*[[Social Rationale Quarter]]. | *[[Social Rationale Quarter]]. | ||
[[Category: Septem Artes Administrativi]][[Category: Articles]] | [[Category: Septem Artes Administrativi]][[Category: Articles]] | ||
Revision as of 17:15, 4 January 2019
De-escalating is decreasing the conflict in extent, volume, or scope especially through (a) active listening, (b) smoothing, and (c) conflict-solving techniques.
- Smoothing. Emphasizing common interests and areas of agreement between the conflicting parties while playing down differences in order to ease the tensions.
