Difference between revisions of "Stakeholder engagement"
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According to [[Management by Robbins and Coulter (14th edition)]], | According to [[Management by Robbins and Coulter (14th edition)]], | ||
:[[Stakeholder engagement|Employee engagement]]. When employees are connected to, satisfied with, and enthusiastic about their jobs. | :[[Stakeholder engagement|Employee engagement]]. When employees are connected to, satisfied with, and enthusiastic about their jobs. | ||
| + | According to [[Juran's Quality Handbook by Defeo (7th edition)]], | ||
| + | :[[Employee engagement]]. The levels of connection employees feel with their employer, as demonstrated by their willingness and ability to help their organization succeed, largely by providing discretionary effort on a sustained basis. | ||
==Related concepts== | ==Related concepts== | ||
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*[[Relationship Management Quarter]]. | *[[Relationship Management Quarter]]. | ||
| − | [[Category:Management]][[Category: Septem Artes Administrativi]][[Category: Articles]] | + | [[Category: Quality Management]][[Category: Septem Artes Administrativi]][[Category: Articles]] |
Revision as of 16:29, 3 July 2020
Stakeholder engagement (alternatively known as stakeholder involvement and participation; hereinafter, the Engagement) is an individual's involvement with, satisfaction with, and enthusiasm for the organization he or she is associated with.
When a stakeholder is an employee, the Engagement is also known as employee engagement and employee involvement and participation.
Definitions
According to Organizational Behavior by Robbins and Judge (17th edition),
- Employee engagement. An individual's involvement with, satisfaction with, and enthusiasm for the work he or she does.
- Employee involvement and participation. A participative process that uses the input of employees to increase employee commitment to organizational success.
According to Management by Robbins and Coulter (14th edition),
- Employee engagement. When employees are connected to, satisfied with, and enthusiastic about their jobs.
According to Juran's Quality Handbook by Defeo (7th edition),
- Employee engagement. The levels of connection employees feel with their employer, as demonstrated by their willingness and ability to help their organization succeed, largely by providing discretionary effort on a sustained basis.
