Difference between revisions of "Service relationship management"
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==Definitions== | ==Definitions== | ||
According to the [[ITIL Foundation 4e by Axelos]], | According to the [[ITIL Foundation 4e by Axelos]], | ||
| − | :[[Service relationship management]]. Joint activities performed by a service provider and a service consumer to ensure continual value co-creation based on agreed and available service | + | :[[Service relationship management]]. Joint activities performed by a service provider and a service consumer to ensure continual [[value co-creation]] based on agreed and available [[service offering]]s. |
[[Category: Articles]][[Category: Information Technology]] | [[Category: Articles]][[Category: Information Technology]] | ||
Latest revision as of 13:39, 18 December 2020
Service relationship management is joint activities performed by a service provider and a service consumer to ensure continual value co-creation based on agreed and available service offerings.
Definitions
According to the ITIL Foundation 4e by Axelos,
- Service relationship management. Joint activities performed by a service provider and a service consumer to ensure continual value co-creation based on agreed and available service offerings.
