Service relationship management
Revision as of 01:04, 13 December 2020 by Gary (talk | contribs) (Created page with "Service relationship management is joint activities performed by a service provider and a service consumer to ensure continual value co-creation based on agreed and availa...")
Service relationship management is joint activities performed by a service provider and a service consumer to ensure continual value co-creation based on agreed and available service offerings.
Definitions
According to the ITIL Foundation 4e by Axelos,
- Service relationship management. Joint activities performed by a service provider and a service consumer to ensure continual value co-creation based on agreed and available service offerings.
