Communication Quarter

Communication Quarter (hereinafter, the Quarter) is the first of four lectures of Operations Quadrivium (hereinafter, the Quadrivium):

The Quarter is designed to introduce its learners to enterprise discovery, or, in other words, to concepts related to obtaining data needed to administer the enterprise effort; and
The Quadrivium examines concepts of administering various types of enterprises known as enterprise administration as a whole.

The Quadrivium is the first of seven modules of Septem Artes Administrativi, which is a course designed to introduce its learners to general concepts in business administration, management, and organizational behavior.

Outline

The predecessor lecture is Worker Productivity Quarter.

Communication. The transfer and the understanding of meaning.
- Communication. The transfer and understanding of meaning.
- Interpersonal communication. Communication between two or more people.
- Nonverbal communication. Communication transmitted without words.
  1. Body language. Gestures, facial configurations, and other body movements that convey meaning.
- Technical communication. The practice of creating easily accessible information for a specific audience.
Communication process. The seven elements involved in transfering meaning from one person to another.
- Communication process. The steps between a source and a receiver that results in the transfer and understanding of meaning.
- Message. A purpose to be conveyed.
- Encoding. Converting a message into symbols.
- Decoding. Retranslating a sender's message.
- Noise. Any disturbances that interfere with the transmission, receipt, or feedback of a message.
Channel richness. The amount of information that can be transmitted during a communication episode.
Reporting.
- Internal reporting.
- Public relations.
Reporting principle.
Cultural context.
- High-context culture. A culture that relies heavily on nonverbal and subtle situational cues in communication.
- Low-context culture. A culture that relies heavily on words to convey meaning in communication.

Social media. Forms of electronic communication through which users create online communities to share ideas, information, personal messages, and other content.
Verbal intonation. An emphasis given to words or phrases that conveys meaning.
Active listening. Listening for full meaning without making premature judgments or interpretations.
Communication apprehension. Undue tension and anxiety about oral communication, written communication, or both.
Ethical communication. Communication that includes all relevant information, is true in every sense, and is not deceptive in any way.