Service profit chain

From CNM Wiki
Revision as of 17:00, 3 June 2020 by MariamKhalid (talk | contribs) (Created page with "Service profit chain is the service sequence from employees to customers to profit. ==Definition== According to Management by Robbins and Coulter (14th edition), :S...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

Service profit chain is the service sequence from employees to customers to profit.

Definition

According to Management by Robbins and Coulter (14th edition),

Service profit chain. The service sequence from employees to customers to profit.
Retrieved from "https://wiki.cnmcyber.com/w/index.php?title=Service_profit_chain&oldid=48242"