Customer-related ratios

From CNM Wiki
Revision as of 07:12, 5 June 2020 by Kevmwangi (talk | contribs) (Created page with "Customer-related ratios is performance measures that have to do with customer satisfaction. ==Definition== According to Managing Quality by Foster (6th edition), :C...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

Customer-related ratios is performance measures that have to do with customer satisfaction.

Definition

According to Managing Quality by Foster (6th edition),

Customer-related ratios. Performance measures that have to do with customer satisfaction.