Customer satisfaction
Revision as of 23:42, 2 July 2020 by EshwaN (talk | contribs) (Created page with "Customer satisfaction is customer’s positive perception of the degree to which the customer’s requirements have been fulfilled. ==Definition== According to Macroeco...")
Customer satisfaction is customer’s positive perception of the degree to which the customer’s requirements have been fulfilled.
Definition
According to Macroeconomics by Mankiw (7th edition),
- Customer satisfaction. Customer’s positive perception of the degree to which the customer’s requirements have been fulfilled.
