Upper managers

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Upper managers. The highest leadership posts of an enterprise. Applied to a corporation, upper management includes the president (chief executive officer) plus the corporate vice presidents; applied to an autonomous division, upper management includes the general manager and the directly subordinate managers.

Definition

According to Juran's Quality Handbook by Defeo (7th edition),

Upper managers. The highest leadership posts of an enterprise. Applied to a corporation, upper management includes the president (chief executive officer) plus the corporate vice presidents; applied to an autonomous division, upper management includes the general manager and the directly subordinate managers.