Business process re-engineering

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Business process re-engineering is rethinking and redesigning business processes to generate improvements in performance measures.

Definitions

According to the BABOK Guide (3rd edition),

Business process re-engineering. Rethinking and redesigning business processes to generate improvements in performance measures.

According to the Corporate Strategy by Lynch (4th edition),

Business process re-engineering. The replacement of people in administrative tasks by technology, often accompanied by delayering and other organizational change. See also Delayering.
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