Effectiveness

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Effectiveness. The degree to which an enterprise does those activities that result in achieving its goals. In other words, effectiveness is the measure of how an enterprise meets the needs of its clientele or customers.

Definitions

According to Organizational Behavior by Robbins and Judge (17th edition),

Effectiveness. The degree to which an organization meets the needs of its clientele or customers.

According to Management by Robbins and Coulter (14th edition),

Effectiveness. Doing the right things, or doing those work activities that will result in achieving goals.

Related concepts

Related lectures