Procedure

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Procedure is a series of sequential steps used to respond to a well-structured problem.

Definitions

According to Management by Robbins and Coulter (14th edition),

Procedure. A series of sequential steps used to respond to a well-structured problem.

According to Juran's Quality Handbook by Defeo (7th edition),

Procedure. Specified way to carry out an activity or a process.

According to the ITIL Foundation 4e by Axelos,

Procedure. A documented way to carry out an activity or a process.

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