FAA AMT Handbook
The FAA AMT Handbook is the handbook for aviation maintenance technicians that has been developed and distributed by the Federal Aviation Administration (FAA). Its Chapter 14 is called Human Factors.
Contents
Chapter 14. Human Factors
Introduction
Why are human conditions, such as fatigue, complacency, and stress, so important in aviation maintenance? These conditions, along with many others, are called human factors. Human factors directly cause or contribute to many aviation accidents. It is universally agreed that 80 percent of maintenance errors involve human factors. If they are not detected, they can cause events, worker injuries, wasted time, and even accidents.
What is Human Factors
- This section discusses elements of human factors, particularly clinical psychology, experimental psychology, anthropometrics, computer science, cognitive science, safety engineering, medical science, organizational psychology, educational psychology, and industrial engineering.
History of Human Factors
- This section discusses the evolution of maintenance human factors.
The PEAR Model
- This section discusses the PEAR model that consists of (a) people (P), (b) environment (E), both physical and organizational, (c) actions (A), and (d) resources (R).
Human Error
- This section discusses human errors, including types of errors (unintentional and intentional) and kinds of errors (active and latent).
The "Dirty Dozen"
- This section discusses the Dirty Dozen of Human Factors in details and provides the readers with mitigating recommendations and examples of common maintenance errors.
Where to Get Information
- This section lists additional resources such as of the Federal Aviation Administration (FAA) and FAA Safety Team.
Availability
The Handbook is available at https://www.faa.gov/regulations_policies/handbooks_manuals/aircraft/
