Job Characteristics Model

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Job Characteristics Model (alternatively spelled, the job characteristic model or job characteristics model; hereinafter, the Model) is the framework for analyzing and designing jobs that identifies five core job dimensions, their interrelationships, and their impact on outcomes. These core job dimensions include skill variety, task identity, task significance, autonomy, and feedback.

Definitions

According to Organizational Behavior by Robbins and Judge (17th edition),

Job characteristics model. A model that proposes that any job can be described in terms of five core job dimensions: skill variety, task identity, task significance, autonomy, and feedback.

According to Management by Robbins and Coulter (14th edition),

Job Characteristics Model. A framework for analyzing and designing jobs that identifies five primary core job dimensions, their interrelationships, and their impact on outcomes.

Components

  • Skill variety. The degree to which a job requires a variety of activities so that an employee can use several different skills and talents.
  • Autonomy. The degree to which a job provides substantial freedom, independence, and discretion to the individual in scheduling work and determining the procedures to be used in carrying it out.

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