Partners and suppliers

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Partners and suppliers is one of the four dimensions of service management. It encompasses the relationships an organization has with other organizations that are involved in the design, development, deployment, delivery, support, and/or continual improvement of services.

Definitions

According to the ITIL Foundation 4e by Axelos,

Partners and suppliers. One of the four dimensions of service management. It encompasses the relationships an organization has with other organizations that are involved in the design, development, deployment, delivery, support, and/or continual improvement of services.

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