SIPOC

From CNM Wiki
Jump to: navigation, search

SIPOC is an acronym for supplier-inputs-process-outputs-customer diagrams.

Definition

According to Managing Quality by Foster (6th edition),

SIPOC. Acronym for supplier-inputs-process-outputs-customer diagrams.

According to the BABOK Guide (3rd edition),

SIPOC. See suppliers, inputs, process, outputs and customers.

According to the Lean Manufacturing by Feld,

SIPOC (supplier-input-process-output-customer). A process-mapping methodology used to capture a process, its outputs, and the associated inputs that triggered the process, in addition to identifying the customer of the output and the supplier of the input. It also collects information about the process, such as lead-time, volume, delivery, quality performance, etc.