Difference between revisions of "Cost of quality"
m (Gary moved page PAF paradigm to Cost of quality) |
|||
| Line 1: | Line 1: | ||
| − | [[PAF paradigm]] | + | [[Cost of quality]] (also known by its acronym, [[COQ]], as well as as [[costs of quality]] and [[quality costs]]; hereinafter, the ''Costs'') is two parts of all the costs incurred to ensure quality. These two parts are:<ol><li>'''[[Cost of good quality]]''' (also known as [[costs of conformance]]) that includes [[prevention cost|prevention]] and [[appraisal cost]]s;</li><li>'''[[Cost of poor quality]]''' (also known as [[costs of non-conformance]] or [[costs of failure of conformance]]) that includes [[failure cost]]s;</li></ol>The [[PAF paradigm]] addresses the same [[concept]]; ''PAF'' is the acronym for [[prevention cost|prevention]], [[appraisal cost|appraisal]], [[failure cost|failure]]. |
| + | |||
==Definition== | ==Definition== | ||
| Line 8: | Line 9: | ||
[[Category: Quality Management]][[Category: Articles]] | [[Category: Quality Management]][[Category: Articles]] | ||
| + | |||
| + | |||
| + | |||
| + | Rework. Action taken to bring a defective or nonconforming item into compliance with requirements or specifications. | ||
| + | Total quality management (TQM). A philosophy of management that is driven by continuous improvement and responsiveness to customer needs and expectations. | ||
Revision as of 23:23, 7 July 2020
Cost of quality (also known by its acronym, COQ, as well as as costs of quality and quality costs; hereinafter, the Costs) is two parts of all the costs incurred to ensure quality. These two parts are:
- Cost of good quality (also known as costs of conformance) that includes prevention and appraisal costs;
- Cost of poor quality (also known as costs of non-conformance or costs of failure of conformance) that includes failure costs;
The PAF paradigm addresses the same concept; PAF is the acronym for prevention, appraisal, failure.
Definition
According to Managing Quality by Foster (6th edition),
- PAF paradigm. Refers to prevention, appraisal, and failure costs of quality.
Rework. Action taken to bring a defective or nonconforming item into compliance with requirements or specifications. Total quality management (TQM). A philosophy of management that is driven by continuous improvement and responsiveness to customer needs and expectations.
