Conflict process

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Conflict process (hereinafter, the Process) is a process that has five stages: (1) conflict potential, potential opposition or incompatibility, (2) cognition and personalization, (3) intentions, (4) behavior, and (5) outcomes.

Definitions

According to Organizational Behavior by Robbins and Judge (17th edition),

Conflict process. A process that has five stages: potential opposition or incompatibility, cognition and personalization, intentions, behavior, and outcomes.

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