Fishbone diagram

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Fishbone diagram (hereinafter, the Diagram) is a quality-control tool that represents a diagram and is used in root-cause analysis to identify underlying causes of an observed problem, and the relationships that exist between those causes.

Definitions

According to the BABOK Guide (3rd edition),

Fishbone diagram. A diagramming technique used in root cause analysis to identify underlying causes of an observed problem, and the relationships that exist between those causes. Also known as an Ishikawa or cause-andeffect diagram.


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