Suppliers, inputs, process, outputs, and customers

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Suppliers, inputs, process, outputs, and customers (SIPOC) is a tool used to describe relevant high-level elements of a process. May be used in conjunction with process mapping and ‘in/out of scope’ tools, to provide additional detail.

Definitions

According to the BABOK Guide (3rd edition),

Suppliers, inputs, process, outputs, and customers (SIPOC). A tool used to describe relevant high-level elements of a process. May be used in conjunction with process mapping and ‘in/out of scope’ tools, to provide additional detail.