Difference between revisions of "Market Intercourses Quarter"

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[[Market Engagements Quarter]] (hereinafter, the ''Quarter'') is a lecture introducing the learners to [[team discovery]] primarily through key topics related to [[market engagement]]s. The ''Quarter'' is the first of four lectures of [[Team Quadrivium]], which is the sixth of seven modules of '''[[Septem Artes Administrativi]]''' (hereinafter, the ''Course''). The ''Course'' is designed to introduce the learners to general concepts in [[business administration]], [[management]], and [[organizational behavior]].
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[[Market Intercourses Quarter]] (hereinafter, the ''Quarter'') is a lecture introducing the learners to [[team discovery]] primarily through key topics related to [[market intercourse]]s. The ''Quarter'' is the first of four lectures of [[Team Quadrivium]], which is the sixth of seven modules of '''[[Septem Artes Administrativi]]''' (hereinafter, the ''Course''). The ''Course'' is designed to introduce the learners to general concepts in [[business administration]], [[management]], and [[organizational behavior]].
  
  
 
==Outline==
 
==Outline==
 
''[[Relationship Management Quarter]] is the predecessor lecture.  In the [[enterprise discovery]] series, the previous lecture is [[Communication Quarter]].''
 
''[[Relationship Management Quarter]] is the predecessor lecture.  In the [[enterprise discovery]] series, the previous lecture is [[Communication Quarter]].''
:[[Team discovery]] is [[File:Discovery.png|400px|thumb|right|[[Enterprise discovery]]]][[enterprise discovery]] conducted by [[workgroup]]s. Organizationally, the [[workgroup]]s collect their [[data]] through [[idea generation]], [[validated learning]], [[monitoring]], and [[market engagement]]s. This particular lecture concentrates on [[market engagement]]s because other lectures cover other methods.  
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:[[File:Discovery.png|400px|thumb|right|[[Enterprise discovery]]]][[Team discovery]] is [[enterprise discovery]] conducted by [[workgroup]]s. Organizationally, the [[workgroup]]s collect their [[data]] through [[idea generation]], [[validated learning]], [[monitoring]], and [[market intercourse]]s. This particular lecture concentrates on [[market intercourse]]s because other lectures cover other methods.  
  
 
===Concepts===
 
===Concepts===
#'''[[Market engagement]]'''. The [[enterprise effort]]s of engaging or being engaged with the [[market]].
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#'''[[Market intercourse]]'''. The [[enterprise effort]]s of engaging or being engaged with the [[market]].
 
#*[[Enterprise resource]]. An organization's asset -- including financial, physical, human, intangible, and structural/cultural -- that is used to develop, manufacture, and deliver products to its customers.
 
#*[[Enterprise resource]]. An organization's asset -- including financial, physical, human, intangible, and structural/cultural -- that is used to develop, manufacture, and deliver products to its customers.
 
#*[[Ranking]]. Qualitative or quantitative determinations of prospective supplier's capabilities and qualifications in order to select one or more sources to provide proposed material/ services.
 
#*[[Ranking]]. Qualitative or quantitative determinations of prospective supplier's capabilities and qualifications in order to select one or more sources to provide proposed material/ services.
#'''[[Market research]]'''. The activity of gathering information about both or either consumers' needs and preferences and/or sellers' [[product]]s on the [[market]]. Sometimes, the research is considered being the first phase of the [[market analysis]].
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#[[File:Intristic-vs-market.png|400px|thumb|right|[[Intrinsic value]] vs [[market price]]]]'''[[Market]]'''. A medium in which [[buyer]]s and [[seller]]s of a specific [[market exchangeable]] interact in order to facilitate an exchange. On the [[market]], [[buyer]]s and [[seller]]s (a) search for each other, (b) negotiate prices, and/or (c) make deals.
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#*[[Job market]]. Some [[market]] in which [[employer]]s would like to exchange their [[employee compensation]]s to one's willingness to perform employer's jobs and [[employment candidate]]s would like to exchange their willingness to perform employer's jobs to employer's compensation.
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#'''[[Market research]]'''. The activity of gathering information about both or either consumers' needs and preferences and/or sellers' [[market exchangeable]]s on the [[market]]. Sometimes, the research is considered being the first phase of the [[market analysis]].
 
#*[[Environmental scanning]]. Screening information to detect emerging trends.
 
#*[[Environmental scanning]]. Screening information to detect emerging trends.
 
#*[[Target acquisition]]. In the [[military]], the detection, identification, and location of a target in sufficient detail to permit the effective employment of lethal and non-lethal means. In [[enterprise administration]], assigning a target such as a competitor or rival product with a type of [[surveillance]]. This term, [[target acquisition]], can also be used for a broad area of other applications.
 
#*[[Target acquisition]]. In the [[military]], the detection, identification, and location of a target in sufficient detail to permit the effective employment of lethal and non-lethal means. In [[enterprise administration]], assigning a target such as a competitor or rival product with a type of [[surveillance]]. This term, [[target acquisition]], can also be used for a broad area of other applications.
 
#'''[[Benchmarking]]'''. [[Enterprise effort]] that consists of at least two waves: (1) the search for the best practices among competitors or non-competitors that lead to their superior performance; (2) a comparison of a process or system's cost, time, quality, or other metrics to those of leading peer organizations to identify opportunities for improvement.
 
#'''[[Benchmarking]]'''. [[Enterprise effort]] that consists of at least two waves: (1) the search for the best practices among competitors or non-competitors that lead to their superior performance; (2) a comparison of a process or system's cost, time, quality, or other metrics to those of leading peer organizations to identify opportunities for improvement.
 
#*[[Benchmark]]. The standard of excellence against which an enterprise measures their current success. An investor measures a company's growth by determining whether or not they have met certain benchmarks. For example, company A has met the benchmark of having X amount of recurring revenue after 2 years in the market.
 
#*[[Benchmark]]. The standard of excellence against which an enterprise measures their current success. An investor measures a company's growth by determining whether or not they have met certain benchmarks. For example, company A has met the benchmark of having X amount of recurring revenue after 2 years in the market.
#*[[Comparative analysis]]. Performing a [[feature]] by [[feature]] comparison of two or more [[product]]s to determine trends or patterns.
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#*[[Comparative analysis]]. Performing a [[feature]] by [[feature]] comparison of two or more [[market exchangeable]]s to determine trends or patterns.
 
#'''[[Procurement]]'''. The action of obtaining or procuring something.
 
#'''[[Procurement]]'''. The action of obtaining or procuring something.
 
#*[[Source qualification]]. A review of the experience, past performance, capabilities, resources and current work loads of the potential sources.
 
#*[[Source qualification]]. A review of the experience, past performance, capabilities, resources and current work loads of the potential sources.
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#'''[[Work resource]]'''. A thing within an individual's control that can be used to solve [[work demand]]s.
 
#'''[[Work resource]]'''. A thing within an individual's control that can be used to solve [[work demand]]s.
 
#*[[Work demand]]. A responsibility, pressure, obligation, and even uncertainty that individuals face in the workplace.
 
#*[[Work demand]]. A responsibility, pressure, obligation, and even uncertainty that individuals face in the workplace.
#*[[SaaS]]. Software as a service. A software product that is hosted remotely, usually over the internet (a.k.a. "in the cloud").
 
 
#'''[[Human resource]]'''. Someone from the personnel of an [[enterprise]], especially when regarded as a significant asset.
 
#'''[[Human resource]]'''. Someone from the personnel of an [[enterprise]], especially when regarded as a significant asset.
 
#*[[Credential]]. A qualification, achievement, personal quality, or aspect of a person's background, typically when used to indicate that they are suitable for something.
 
#*[[Credential]]. A qualification, achievement, personal quality, or aspect of a person's background, typically when used to indicate that they are suitable for something.
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#'''[[Recruitment]]'''. Locating, identifying, and attracting capable applicants.
 
#'''[[Recruitment]]'''. Locating, identifying, and attracting capable applicants.
 
#*[[Global sourcing]]. Purchasing materials and labor from around the world wherever it is cheapest.
 
#*[[Global sourcing]]. Purchasing materials and labor from around the world wherever it is cheapest.
#'''[[Onboarding]]'''. The action or process of integrating a new employee into an organization or familiarizing a new customer or client with one's products or services.
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#*[[New employee orientation]]. Introducing a new employee to her or his job and the organization.
#*[[Orientation]]. Introducing a new employee to her or his job and the organization.
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#[[File:Socialization.png|400px|thumb|right|[[Onboarding]]]]'''[[Onboarding]]'''. The process and/or the [[learning sequence]] that depicts that process of either (a) integrating a new employee into an organization including helping this employee to adapt to the organization's culture (this process is more specifically known as [[organizational socialization]], [[socialization process]], or, simply, [[socialization]]) or (b) familiarizing a new customer or client with one's products or services.
#[[File:Socialization.png|400px|thumb|right|[[Socialization]]]]'''[[Socialization]]'''. The process that helps employees adapt to the organization's culture.
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#*[[Prearrival stage]]. The period of [[learning]] in the socialization process that occurs before a new employee joins the organization.
#*[[Prearrival stage]]. The period of learning in the socialization process that occurs before a new employee joins the organization.
 
 
#*[[Encounter stage]]. The stage in the socialization process in which a new employee sees what the organization is really like and confronts the possibility that expectations and reality may diverge.
 
#*[[Encounter stage]]. The stage in the socialization process in which a new employee sees what the organization is really like and confronts the possibility that expectations and reality may diverge.
 
#*[[Metamorphosis stage]]. The stage in the socialization process in which a new employee changes and adjusts to the job, work group, and organization.
 
#*[[Metamorphosis stage]]. The stage in the socialization process in which a new employee changes and adjusts to the job, work group, and organization.
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#'''[[Seller]]''' (or [[supplier]], [[contractor]], [[provider]]). A [[stakeholder]] who provides [[organizational resource]]s.
 
#'''[[Seller]]''' (or [[supplier]], [[contractor]], [[provider]]). A [[stakeholder]] who provides [[organizational resource]]s.
 
#'''[[Employment candidate]]'''. An individual who applies for a job.
 
#'''[[Employment candidate]]'''. An individual who applies for a job.
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#'''[[Third party]]'''. An individual or [[group]] besides the two "parties" primarily involved in a situation, especially a dispute.
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#*[[Arbitrator]]. A [[third party]] to a negotiation who has the [[authority]] to dictate an [[agreement]].
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#*[[Conciliator]]. A trusted [[third party]] who provides an informal communication link between the negotiator and the opponent.
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#*[[Mediator]]. A neutral [[third party]] who facilitates a negotiated solution by using reasoning, persuasion, and suggestions for alternatives.
 
#'''[[Independent contractor]]''' (or [[1099-form worker]]). An individual or another [[legal entity]] that provides goods or services to another entity under terms specified in a [[contract]] or within a verbal agreement. Unlike an [[employee]], an [[independent contractor]] does not work regularly for an [[employer]], but works as and when required, during which time he or she may be subject to law of agency. [[Independent contractor]]s are usually paid on a freelance basis. Contractors often work through a limited company or franchise, which they themselves own, or may work through an umbrella organization.
 
#'''[[Independent contractor]]''' (or [[1099-form worker]]). An individual or another [[legal entity]] that provides goods or services to another entity under terms specified in a [[contract]] or within a verbal agreement. Unlike an [[employee]], an [[independent contractor]] does not work regularly for an [[employer]], but works as and when required, during which time he or she may be subject to law of agency. [[Independent contractor]]s are usually paid on a freelance basis. Contractors often work through a limited company or franchise, which they themselves own, or may work through an umbrella organization.
 
#'''[[Data broker]]'''. A business that collects personal information about consumers and sells that information to other organizations.
 
#'''[[Data broker]]'''. A business that collects personal information about consumers and sells that information to other organizations.
#'''[[Recruiter]]'''. A person whose job is to enlist or enroll people as employees, in the armed forces, or as members of an organization.
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#'''[[Recruiter]]'''. A [[legal entity]] whose business is to enlist or enroll people as [[employee]]s, [[student]]s, or as members of an [[organization]].
 
#*[[Retained recruiter]]. A [[recruiter]] who is paid for the time spent while recruiting regardless of the fact whether qualified sources are identified, hired, or not.
 
#*[[Retained recruiter]]. A [[recruiter]] who is paid for the time spent while recruiting regardless of the fact whether qualified sources are identified, hired, or not.
 
#*[[Contingency recruiter]]. A [[recruiter]] who is paid only when qualified sources are identified and hired.
 
#*[[Contingency recruiter]]. A [[recruiter]] who is paid only when qualified sources are identified and hired.
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===Methods===
 
===Methods===
#'''[[Competence assessment]]'''. Screening job applicants to ensure that the most appropriate candidates are hired.
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#'''[[Competence assessment]]'''. [[Testing]] in which a testee is a human being and his or her competence is the subject of [[testing]]. Exams and quizzes are regularly used to test knowledge and decision-making skills. The assessment commonly includes academic testing and screening job applicants to ensure that the most appropriate candidates are hired.
 
#*[[Panel interview]]. A [[structured interview]] conducted with a candidate and a number of panel members in a joint meeting.
 
#*[[Panel interview]]. A [[structured interview]] conducted with a candidate and a number of panel members in a joint meeting.
 
#*[[Realistic job preview]]. A substantive selection test that is a job tryout to assess talent versus experience. On the other side, this ''preview'' provides both positive and negative information about the job and the employer.
 
#*[[Realistic job preview]]. A substantive selection test that is a job tryout to assess talent versus experience. On the other side, this ''preview'' provides both positive and negative information about the job and the employer.
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#*[[Macro environment]]. Consideration, interrelationship and action of outside changes such as legal, social, economic, political or technological which may directly or indirectly influence specific procurement actions.
 
#*[[Macro environment]]. Consideration, interrelationship and action of outside changes such as legal, social, economic, political or technological which may directly or indirectly influence specific procurement actions.
 
#*[[Micro environment]]. Consideration of firm, project or client imposed policies and procedures applicable in the procurement actions.
 
#*[[Micro environment]]. Consideration of firm, project or client imposed policies and procedures applicable in the procurement actions.
#'''[[Human testing]]'''. [[Testing]] in which a testee is a human being. Exams and quizzes are regularly used to test knowledge and decision-making skills.
 
 
#'''[[Debriefing]]'''. A process of: (1) receiving an explanation such as [[preaward debrifing|preaward]] or [[postaward debrifing]], (2) receiving information and situation-based reminders of context, (3) reporting of measures of performance, and/or opportunities to further investigate the results of a study, investigation, or assessment of performance after participation in an immersive activity is complete.
 
#'''[[Debriefing]]'''. A process of: (1) receiving an explanation such as [[preaward debrifing|preaward]] or [[postaward debrifing]], (2) receiving information and situation-based reminders of context, (3) reporting of measures of performance, and/or opportunities to further investigate the results of a study, investigation, or assessment of performance after participation in an immersive activity is complete.
  
 
===Instruments===
 
===Instruments===
#'''[[Negotiation process model]]'''. <blockquote><table class="wikitable" width=100% style="text-align:center;"><tr><td>[[Group development]]</td><th>[[Negotiation process model]]</th></tr><tr><th>[[Forming stage|Forming]]</th><td rowspan="2">Preparation and planning</td></tr><tr><th>[[Storming stage|Storming]]</th></tr><tr><th rowspan="2">[[Norming stage|Norming]]</th><td>Definitions of ground rules</td></tr><tr><td>Clarification and justification</td></tr><tr><th rowspan="2">[[Performing stage|Performing]]</th><td>Bargaining and/or problem solving</td></tr><tr><td>Closure and implementation</td></tr></table></blockquote>
 
 
#'''[[Solicitation request]]'''. An act of asking formally for solicitation.
 
#'''[[Solicitation request]]'''. An act of asking formally for solicitation.
#*[[Request for information]] (RFI). A requirements document issued to solicit vendor input on a proposed process or product. An RFI is used when the issuing organization seeks to compare different alternatives or is uncertain regarding the available options
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#*[[Request for information]] ([[Request for information|RFI]]). A requirements document issued to solicit vendor input on a proposed process or product. An RFI is used when the issuing organization seeks to compare different alternatives or is uncertain regarding the available options
#*[[Request for proposal]] (RFP). A requirements document issued when an organization is seeking a formal proposal from vendors. An RFP typically requires that the proposals be submitted following a specific process and using sealed bids which will be evaluated against a formal evaluation methodology.
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#*[[Request for proposal]] ([[Request for proposal|RFP]]). A requirements document issued when an organization is seeking a formal proposal from vendors. An [[Request for proposal|RFP]] typically requires that the proposals be submitted following a specific process and using sealed bids which will be evaluated against a formal evaluation methodology. In other words, [[Request for proposal|RFP]] is a formal invitation containing a scope of work which seeks a formal response (proposal) describing both methodology and compensation to form the basis of a [[contract]].
#*[[Request for proposal]]. A formal invitation containing a scope of work which seeks a formal response (proposal) describing both methodology and compensation to form the basis of a [[contract]].
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#*[[Request for quote]] ([[Request for quote|RFQ]]). An informal solicitation of proposals from vendors.
#*[[Request for quote]] (RFQ). An informal solicitation of proposals from vendors.
 
 
#*[[Request for quotation]]. A formal invitation to submit a price for goods and/or services as specified.
 
#*[[Request for quotation]]. A formal invitation to submit a price for goods and/or services as specified.
#'''[[KSA]]''' (or [[knowledge, skills, and abilities]]). A series of narrative statements that are particularly required when applying to United States Federal government job openings. [[KSA]]s are used to determine, along with résumés, who the best applicants are when several candidates qualify for a job.
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#'''[[KSA]]''' (or [[knowledge, skills, and abilities]]). A series of narrative statements that are particularly required when applying to [[United States Federal Government]] job openings. [[KSA]]s are used to determine, along with résumés, who the best applicants are when several candidates qualify for a job.
 
#*[[Job description]]. A written statement that describes a job.
 
#*[[Job description]]. A written statement that describes a job.
 
#*[[Job specification]]. A written statement of the minimum qualifications a person must possess to perform a given job successfully.
 
#*[[Job specification]]. A written statement of the minimum qualifications a person must possess to perform a given job successfully.
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#'''[[Contract administration]]'''. Managing the relationship with the [[seller]].
 
#'''[[Contract administration]]'''. Managing the relationship with the [[seller]].
 
#*[[Employment contract]]. A written or oral agreement documenting the shared rights and responsibilities between an employer and an employee when the worker is hired as a W-2 employee. [[Independent contractor]]s (or [[1099-form worker]]s), when they are qualified properly, are not [[employee]]s.
 
#*[[Employment contract]]. A written or oral agreement documenting the shared rights and responsibilities between an employer and an employee when the worker is hired as a W-2 employee. [[Independent contractor]]s (or [[1099-form worker]]s), when they are qualified properly, are not [[employee]]s.
#*[[Non-disclosure agreement]] (NDA). An [[agreement]] between two parties to protect sensitive or confidential information, such as trade secrets, from being shared with outside parties.
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#*[[Non-disclosure agreement]] ([[Non-disclosure agreement|NDA]]). An [[agreement]] between two parties to protect sensitive or confidential information, such as trade secrets, from being shared with outside parties.
#*[[Contract award]]. The final outcome of acquisition process in which generally the contract is awarded to one prospective supplier. Both the parties sign a legally binding contract formalizing the statement of work (SOW), terms and conditions, form of contract, pricing and measures of performance.
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#*[[Contract award]]. The final outcome of acquisition process in which generally the contract is awarded to one prospective supplier. Both the parties sign a legally binding contract formalizing the [[statement of work]] ([[statement of work|SOW]]), terms and conditions, form of contract, pricing and measures of performance.
 
#*[[Contract closeout]]. Completion and settlement of the contract, including resolution of any open items.
 
#*[[Contract closeout]]. Completion and settlement of the contract, including resolution of any open items.
 
#'''[[Fixed-price contract]]'''. The [[contract]] that establishes a fixed total price for a well-defined [[deliverable]]. Since both the price and the [[product scope]] are well-defined, the buyer's risks are usually relatively low. [[Fixed-price contract]]s may also include incentives for meeting or exceeding selected project objectives, such as schedule targets. In most cases, this type of contract is considered to be favorable for the buyer.
 
#'''[[Fixed-price contract]]'''. The [[contract]] that establishes a fixed total price for a well-defined [[deliverable]]. Since both the price and the [[product scope]] are well-defined, the buyer's risks are usually relatively low. [[Fixed-price contract]]s may also include incentives for meeting or exceeding selected project objectives, such as schedule targets. In most cases, this type of contract is considered to be favorable for the buyer.
#*[[Firm-fixed-price contract]] (FFP contract). A lump sum [[contract]] in which the [[seller]] agrees to provide the [[buyer]] with a [[deliverable]] at a fixed amount (as defined by the contract), regardless of the seller's costs.
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#*[[Firm-fixed-price contract]] ([[Firm-fixed-price contract|FFP contract]]). A lump sum [[contract]] in which the [[seller]] agrees to provide the [[buyer]] with a [[deliverable]] at a fixed amount (as defined by the contract), regardless of the seller's costs.
#*[[Fixed-price-plus-incentive-fee contract]] (FPPIF contract). A [[contract]] in which the [[buyer]] pays the [[seller]] a set amount (as defined by the contract), and the seller can earn an additional amount if the seller meets defined performance criteria.
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#*[[Fixed-price-plus-incentive-fee contract]] ([[Fixed-price-plus-incentive-fee contract|FPPIF contract]]). A [[contract]] in which the [[buyer]] pays the [[seller]] a set amount (as defined by the contract), and the seller can earn an additional amount if the seller meets defined performance criteria.
 
#'''[[Cost-reimbursable contract]]'''. The [[contract]] that establishes reimbursements (in simple words, payments) to the [[seller]] for its [[actual cost]]s. These costs are usually classified as direct costs (costs incurred directly by the project, such as wages for members of the project team) and indirect costs (costs allocated to the project by the performing organization as a cost of doing business, such as salaries for corporate executives). Indirect costs are usually calculated as a percentage of direct costs. [[Cost-reimbursable contract]]s often include incentives for meeting or exceeding selected project objectives, such as schedule targets or total cost. Since the [[product scope]] is not well-defined, the buyer's risks are usually relatively high. In most cases, this type of contract is considered to be favorable for the seller.
 
#'''[[Cost-reimbursable contract]]'''. The [[contract]] that establishes reimbursements (in simple words, payments) to the [[seller]] for its [[actual cost]]s. These costs are usually classified as direct costs (costs incurred directly by the project, such as wages for members of the project team) and indirect costs (costs allocated to the project by the performing organization as a cost of doing business, such as salaries for corporate executives). Indirect costs are usually calculated as a percentage of direct costs. [[Cost-reimbursable contract]]s often include incentives for meeting or exceeding selected project objectives, such as schedule targets or total cost. Since the [[product scope]] is not well-defined, the buyer's risks are usually relatively high. In most cases, this type of contract is considered to be favorable for the seller.
#*[[Cost-plus-percentage-of-cost contract]] (CPPC contract). A [[contract]] in which the [[buyer]] reimburses the [[seller]] for the seller's allowable costs (allowable costs are defined by the contract) plus an agreed upon percentage of the estimated cost as profit.
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#*[[Cost-plus-percentage-of-cost contract]] ([[Cost-plus-percentage-of-cost contract|CPPC contract]]). A [[contract]] in which the [[buyer]] reimburses the [[seller]] for the seller's allowable costs (allowable costs are defined by the contract) plus an agreed upon percentage of the estimated cost as profit.
#*[[Cost-plus-fixed-fee contract]] (CPFF contract). A [[contract]] in which the [[buyer]] reimburses the [[seller]] for the seller's allowable costs (allowable costs are defined by the contract) plus a fixed amount of profit (fee), which is paid proportionately as the contract progresses. In other words, the [[buyer]] provides the [[seller]] for cost of delivered performance along with a predetermined fee as a bonus.
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#*[[Cost-plus-fixed-fee contract]] ([[Cost-plus-fixed-fee contract|CPFF contract]]). A [[contract]] in which the [[buyer]] reimburses the [[seller]] for the seller's allowable costs (allowable costs are defined by the contract) plus a fixed amount of profit (fee), which is paid proportionately as the contract progresses. In other words, the [[buyer]] provides the [[seller]] for cost of delivered performance along with a predetermined fee as a bonus.
#*[[Cost-plus-incentive-fee contract]] (CPIF contract). A [[contract]] in which the [[buyer]] reimburses the [[seller]] for the seller's allowable costs (allowable costs are defined by the contract) plus an additional amount if the [[seller]] meets some performance criteria defined in the contract.
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#*[[Cost-plus-incentive-fee contract]] ([[Cost-plus-incentive-fee contract|CPIF contract]]). A [[contract]] in which the [[buyer]] reimburses the [[seller]] for the seller's allowable costs (allowable costs are defined by the contract) plus an additional amount if the [[seller]] meets some performance criteria defined in the contract.
#'''[[Time and material contract]]''' (T&M). The [[contract]] that includes payments for both time and material reimbursement. A [[time and material contract]] resembles a [[fixed-price contract]] because the price for time is fixed. Thus, the parties should agree on the rates for different categories of staffers. However, since the amount of time is not defined, a [[time and material contract]] resembles a [[cost-reimbursable contract]] as well. Similarly to [[cost-reimbursable contract]]s, [[time and material contract]]s are open ended, their full values are not defined at the time of the award, and, therefore, these contracts can grow in contract value. [[Time and material contract]]s are often used for employment arrangements and staff augmentation.
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#'''[[Time and material contract]]''' ([[Time and material contract|T&M]]). The [[contract]] that includes payments for both time and material reimbursement. A [[time and material contract]] resembles a [[fixed-price contract]] because the price for time is fixed. Thus, the parties should agree on the rates for different categories of staffers. However, since the amount of time is not defined, a [[time and material contract]] resembles a [[cost-reimbursable contract]] as well. Similarly to [[cost-reimbursable contract]]s, [[time and material contract]]s are open ended, their full values are not defined at the time of the award, and, therefore, these contracts can grow in contract value. [[Time and material contract]]s are often used for employment arrangements and staff augmentation.
 
#'''[[Authorization document]]'''.  
 
#'''[[Authorization document]]'''.  
 
#*[[Employment offer]]. A [[text document]] that offers employment to an [[employment candidate]].  
 
#*[[Employment offer]]. A [[text document]] that offers employment to an [[employment candidate]].  
 
#*[[Notice to proceed]]. Formal request to start the work.
 
#*[[Notice to proceed]]. Formal request to start the work.
 
#*[[Stop work order]]. Request for interim stoppage of work due to nonconformance, or funding or technical limitations.
 
#*[[Stop work order]]. Request for interim stoppage of work due to nonconformance, or funding or technical limitations.
#[[File:Acquisition.png|400px|thumb|right|[[Rational acquisition model]]]]'''[[Rational acquisition model]]'''. A [[model]] that describes how [[enterprise]]s may rationally behave in order to carry out best [[source valuation]] and maximize the outcomes from their acquisitions.
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#[[File:Acquisition.png|400px|thumb|right|[[Rational Acquisition Model]]]]'''[[Rational Acquisition Model]]'''. A [[model]] that describes how [[enterprise]]s may rationally behave in order to carry out best [[source valuation]] and maximize the outcomes from their acquisitions.
 
#*[[Source solicitation]]. [[Enterprise effort]]s undertaken in order to obtain information about possible sources and, possibly, their quotations, bids, offers, or proposals as appropriate.
 
#*[[Source solicitation]]. [[Enterprise effort]]s undertaken in order to obtain information about possible sources and, possibly, their quotations, bids, offers, or proposals as appropriate.
 
#*[[Sourcing]]. [[Enterprise effort]]s undertaken in order to identify and list possible sources, internal and/or external, that are potentially capable to provide the specified [[organizational resource]]s, as well as potential [[data source]]s who are able to provide relevant information on specific procurement.
 
#*[[Sourcing]]. [[Enterprise effort]]s undertaken in order to identify and list possible sources, internal and/or external, that are potentially capable to provide the specified [[organizational resource]]s, as well as potential [[data source]]s who are able to provide relevant information on specific procurement.
#*[[Source screening]]. (1) The evaluation or investigation of a [[source]] as part of a methodical survey, to assess suitability for a particular role or purpose; (2) Techniques used for [[source consideration]], reviewing, analyzing, [[ranking]], and selecting the best alternatives for the proposed action.
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#*[[Source screening]]. (1) The evaluation or investigation of a [[source]] as part of a methodical [[survey]], to assess suitability for a particular role or purpose; (2) techniques used for [[source consideration]], reviewing, analyzing, [[ranking]], and selecting the best alternatives for the proposed action.
 
#*[[Source settlement]]. An official agreement between an [[enterprise]] and its selected source intended to settle the acquisition.
 
#*[[Source settlement]]. An official agreement between an [[enterprise]] and its selected source intended to settle the acquisition.
 
#[[File:Selection.png|400px|thumb|right|[[Source selection]]]]'''[[Source selection]]'''. The process of selected sources whose resources, credibility and performance is expected to meet the contract/procurement objectives within a competitive range of cost.
 
#[[File:Selection.png|400px|thumb|right|[[Source selection]]]]'''[[Source selection]]'''. The process of selected sources whose resources, credibility and performance is expected to meet the contract/procurement objectives within a competitive range of cost.
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#*[[Substantive selection]]. From those [[source]]s that meet basic qualifications, determining the most qualified.
 
#*[[Substantive selection]]. From those [[source]]s that meet basic qualifications, determining the most qualified.
 
#*[[Contingent selection]]. Making final checks before making offers to the selected [[source]].
 
#*[[Contingent selection]]. Making final checks before making offers to the selected [[source]].
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#'''[[Negotiation process model]]'''. <blockquote><table class="wikitable" width=100% style="text-align:center;"><tr><td>[[Group development]]</td><th>[[Negotiation process model]]</th></tr><tr><th>[[Forming stage|Forming]]</th><td rowspan="2">Preparation and planning</td></tr><tr><th>[[Storming stage|Storming]]</th></tr><tr><th rowspan="2">[[Norming stage|Norming]]</th><td>Definitions of ground rules</td></tr><tr><td>Clarification and justification</td></tr><tr><th rowspan="2">[[Performing stage|Performing]]</th><td>Bargaining and/or problem solving</td></tr><tr><td>Closure and implementation</td></tr></table></blockquote>
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#'''[[Sop]]'''. A thing given or done as a concession of no great value to appease someone whose main concerns or demands are not being met.
  
 
===Results===
 
===Results===
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==See also==
 
==See also==
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[[Category:Septem Artes Administrativi]][[Category:Lecture notes]]

Latest revision as of 19:26, 13 June 2023

Market Intercourses Quarter (hereinafter, the Quarter) is a lecture introducing the learners to team discovery primarily through key topics related to market intercourses. The Quarter is the first of four lectures of Team Quadrivium, which is the sixth of seven modules of Septem Artes Administrativi (hereinafter, the Course). The Course is designed to introduce the learners to general concepts in business administration, management, and organizational behavior.


Outline

Relationship Management Quarter is the predecessor lecture. In the enterprise discovery series, the previous lecture is Communication Quarter.

Team discovery is enterprise discovery conducted by workgroups. Organizationally, the workgroups collect their data through idea generation, validated learning, monitoring, and market intercourses. This particular lecture concentrates on market intercourses because other lectures cover other methods.

Concepts

  1. Market intercourse. The enterprise efforts of engaging or being engaged with the market.
    • Enterprise resource. An organization's asset -- including financial, physical, human, intangible, and structural/cultural -- that is used to develop, manufacture, and deliver products to its customers.
    • Ranking. Qualitative or quantitative determinations of prospective supplier's capabilities and qualifications in order to select one or more sources to provide proposed material/ services.
  2. Market. A medium in which buyers and sellers of a specific market exchangeable interact in order to facilitate an exchange. On the market, buyers and sellers (a) search for each other, (b) negotiate prices, and/or (c) make deals.
  3. Market research. The activity of gathering information about both or either consumers' needs and preferences and/or sellers' market exchangeables on the market. Sometimes, the research is considered being the first phase of the market analysis.
  4. Benchmarking. Enterprise effort that consists of at least two waves: (1) the search for the best practices among competitors or non-competitors that lead to their superior performance; (2) a comparison of a process or system's cost, time, quality, or other metrics to those of leading peer organizations to identify opportunities for improvement.
    • Benchmark. The standard of excellence against which an enterprise measures their current success. An investor measures a company's growth by determining whether or not they have met certain benchmarks. For example, company A has met the benchmark of having X amount of recurring revenue after 2 years in the market.
    • Comparative analysis. Performing a feature by feature comparison of two or more market exchangeables to determine trends or patterns.
  5. Procurement. The action of obtaining or procuring something.
    • Source qualification. A review of the experience, past performance, capabilities, resources and current work loads of the potential sources.
    • Source valuation. Overall review of capabilities and ranking of potential sources either to request for proposals or to enter into negotiations for the award of the contract.
    • Potential source. A prospective supplier.
    • Sole source. Only one source which could fulfill the requirements of the procurement.
  6. Selection criteria.
    • Cost saving, both short-term and long term such as full cost of ownership;
    • Delivery time frame;
    • Time to integrate into existing technology;
    • Maturity of the solution and ecosystem around it;
    • Security of the solution;
    • Time to train users.
  7. Work authorization (or work release). In case where work is to be performed in segments due to technical or funding limitations, work authorization/release authorizes specified work to be performed during a specified period.
    • Bid protest. The process by which an unsuccessful supplier may seek remedy for unjust awards.
    • Non-conformance. A deficiency in characteristics, documentation or procedure that renders the quality of material/service unacceptable or undeterminate.
    • Dispute. Disagreements not settled by mutual consent which could be decided by litigation.
  8. Work resource. A thing within an individual's control that can be used to solve work demands.
    • Work demand. A responsibility, pressure, obligation, and even uncertainty that individuals face in the workplace.
  9. Human resource. Someone from the personnel of an enterprise, especially when regarded as a significant asset.
    • Credential. A qualification, achievement, personal quality, or aspect of a person's background, typically when used to indicate that they are suitable for something.
    • Staff acquisition. Getting needed human resources assigned to and working on the project.
    • Decruitment. Reducing an organization's workforce.
    • Downsizing. The planned elimination of jobs in an organization.
  10. Recruitment. Locating, identifying, and attracting capable applicants.
  11. Onboarding. The process and/or the learning sequence that depicts that process of either (a) integrating a new employee into an organization including helping this employee to adapt to the organization's culture (this process is more specifically known as organizational socialization, socialization process, or, simply, socialization) or (b) familiarizing a new customer or client with one's products or services.
    • Prearrival stage. The period of learning in the socialization process that occurs before a new employee joins the organization.
    • Encounter stage. The stage in the socialization process in which a new employee sees what the organization is really like and confronts the possibility that expectations and reality may diverge.
    • Metamorphosis stage. The stage in the socialization process in which a new employee changes and adjusts to the job, work group, and organization.
  12. Financial resource. Monetary assets currently available for use. Entrepreneurs raise capital to start a company and continue raising capital to grow the company.
    • Round. Startups raise capital from VC firms in individual rounds, depending on the stage of the company. The first round is usually a Seed round followed by Series A, B, and C rounds if necessary. In rare cases rounds can go as far as Series F, as was the case with Box.net.
    • Seed. The seed round is the first official round of financing for a startup. At this point a company is usually raising funds for proof of concept and/or to build out a prototype and is referred to as a "seed stage" company.
    • Series. Refers to the specific round of financing a company is raising. For example, company X is raising their Series A round.
  13. Corporate acquisition. When one company buys controlling stake in another company. Can be friendly (agreed upon) or hostile (no agreement).
  14. Negotiation. (1) discussion aimed at reaching an agreement; (2) A process in which two or more parties exchange goods or services and attempt to agree on the exchange rate for them.
    • Fixed pie. The belief that there is only a set amount of goods and services to be divided up between the parties.
    • BATNA. The best alternative to a negotiated agreement; the least the individual should accept.
    • Zero-sum approach. An approach that treats the reward "pie" as fixed, such as that any gains by one individual are at the expense of another.
    • Trade-off. Losing one quality or aspect of something in return for gaining another quality or aspect.
  15. Bargaining.
    Bargaining characteristicDistributive bargainingIntegrative bargaining
    GoalGet as much of the fixed pie as possibleExpand the pie so that both parties are satisfied
    IntentionWin-loseWin-win
    FocusPositions such as I can't go beyond this point on this issueInterests such as Can you explain why this issue is so important to you?
    InterestsOpposedCongruent
    Information sharingLow since sharing information will only allow other party to take advantageHigh since sharing information will allow each party to find ways to satisfy interests of each party
    Duration of relationshipShort termLong term

Roles

  1. Buyer. Anyone who makes a purchase.
  2. Seller (or supplier, contractor, provider). A stakeholder who provides organizational resources.
  3. Employment candidate. An individual who applies for a job.
  4. Third party. An individual or group besides the two "parties" primarily involved in a situation, especially a dispute.
  5. Independent contractor (or 1099-form worker). An individual or another legal entity that provides goods or services to another entity under terms specified in a contract or within a verbal agreement. Unlike an employee, an independent contractor does not work regularly for an employer, but works as and when required, during which time he or she may be subject to law of agency. Independent contractors are usually paid on a freelance basis. Contractors often work through a limited company or franchise, which they themselves own, or may work through an umbrella organization.
  6. Data broker. A business that collects personal information about consumers and sells that information to other organizations.
  7. Recruiter. A legal entity whose business is to enlist or enroll people as employees, students, or as members of an organization.
  8. Talent director. Audition and interview performers to select most appropriate talent for parts in stage, television, radio, or motion picture productions.

Methods

  1. Competence assessment. Testing in which a testee is a human being and his or her competence is the subject of testing. Exams and quizzes are regularly used to test knowledge and decision-making skills. The assessment commonly includes academic testing and screening job applicants to ensure that the most appropriate candidates are hired.
    • Panel interview. A structured interview conducted with a candidate and a number of panel members in a joint meeting.
    • Realistic job preview. A substantive selection test that is a job tryout to assess talent versus experience. On the other side, this preview provides both positive and negative information about the job and the employer.
    • Critical incident. A way of evaluating the behaviors that are key in making the difference between executing a job effectively and executing it ineffectively.
    • Behaviorally anchored rating scale. A scale that combine major elements from the critical incident and graphic rating scale approaches. The appraiser rates the employees based on items along a continuum, but the points are examples of actual behavior on the given job rather than general descriptions or traits.
    • Job interview. An interview consisting of a conversation between a job applicant and one or more representatives of an employer which is conducted to assess whether the applicant should be hired and, possibly, negotiate conditions of this hiring.
  2. Meeting. An occasional or arranged gathering of people for informational, emotional, or physical exchanges; particularly, this gathering can serve as a data-gathering technique.
  3. Source consideration. A careful thought, typically over a period of time, of one or more sources as of potential providers.
    • Macro environment. Consideration, interrelationship and action of outside changes such as legal, social, economic, political or technological which may directly or indirectly influence specific procurement actions.
    • Micro environment. Consideration of firm, project or client imposed policies and procedures applicable in the procurement actions.
  4. Debriefing. A process of: (1) receiving an explanation such as preaward or postaward debrifing, (2) receiving information and situation-based reminders of context, (3) reporting of measures of performance, and/or opportunities to further investigate the results of a study, investigation, or assessment of performance after participation in an immersive activity is complete.

Instruments

  1. Solicitation request. An act of asking formally for solicitation.
    • Request for information (RFI). A requirements document issued to solicit vendor input on a proposed process or product. An RFI is used when the issuing organization seeks to compare different alternatives or is uncertain regarding the available options
    • Request for proposal (RFP). A requirements document issued when an organization is seeking a formal proposal from vendors. An RFP typically requires that the proposals be submitted following a specific process and using sealed bids which will be evaluated against a formal evaluation methodology. In other words, RFP is a formal invitation containing a scope of work which seeks a formal response (proposal) describing both methodology and compensation to form the basis of a contract.
    • Request for quote (RFQ). An informal solicitation of proposals from vendors.
    • Request for quotation. A formal invitation to submit a price for goods and/or services as specified.
  2. KSA (or knowledge, skills, and abilities). A series of narrative statements that are particularly required when applying to United States Federal Government job openings. KSAs are used to determine, along with résumés, who the best applicants are when several candidates qualify for a job.
    • Job description. A written statement that describes a job.
    • Job specification. A written statement of the minimum qualifications a person must possess to perform a given job successfully.
  3. Personal data acquisition. Acquisition of personal data usually of current and/or potential stakeholders.
  4. Competence assessment tool. A tangible and/or software implement used to screen employment candidates to ensure that the most appropriate candidates are hired and/or employees to update KSA register.
    • Situational judgment test. A substantive selection test that asks applicants how they would perform in a variety of job situations; the answers are then compared to the answers of high-performing employees.
    • Work sample test. A hands-on simulation of part or all of the work that applicants for routine jobs must perform.
    • Assessment center. An off-site place where candidates are given a set of performance simulation tests designed to evaluate their managerial potential.
  5. Contract administration. Managing the relationship with the seller.
    • Employment contract. A written or oral agreement documenting the shared rights and responsibilities between an employer and an employee when the worker is hired as a W-2 employee. Independent contractors (or 1099-form workers), when they are qualified properly, are not employees.
    • Non-disclosure agreement (NDA). An agreement between two parties to protect sensitive or confidential information, such as trade secrets, from being shared with outside parties.
    • Contract award. The final outcome of acquisition process in which generally the contract is awarded to one prospective supplier. Both the parties sign a legally binding contract formalizing the statement of work (SOW), terms and conditions, form of contract, pricing and measures of performance.
    • Contract closeout. Completion and settlement of the contract, including resolution of any open items.
  6. Fixed-price contract. The contract that establishes a fixed total price for a well-defined deliverable. Since both the price and the product scope are well-defined, the buyer's risks are usually relatively low. Fixed-price contracts may also include incentives for meeting or exceeding selected project objectives, such as schedule targets. In most cases, this type of contract is considered to be favorable for the buyer.
  7. Cost-reimbursable contract. The contract that establishes reimbursements (in simple words, payments) to the seller for its actual costs. These costs are usually classified as direct costs (costs incurred directly by the project, such as wages for members of the project team) and indirect costs (costs allocated to the project by the performing organization as a cost of doing business, such as salaries for corporate executives). Indirect costs are usually calculated as a percentage of direct costs. Cost-reimbursable contracts often include incentives for meeting or exceeding selected project objectives, such as schedule targets or total cost. Since the product scope is not well-defined, the buyer's risks are usually relatively high. In most cases, this type of contract is considered to be favorable for the seller.
  8. Time and material contract (T&M). The contract that includes payments for both time and material reimbursement. A time and material contract resembles a fixed-price contract because the price for time is fixed. Thus, the parties should agree on the rates for different categories of staffers. However, since the amount of time is not defined, a time and material contract resembles a cost-reimbursable contract as well. Similarly to cost-reimbursable contracts, time and material contracts are open ended, their full values are not defined at the time of the award, and, therefore, these contracts can grow in contract value. Time and material contracts are often used for employment arrangements and staff augmentation.
  9. Authorization document.
  10. Rational Acquisition Model. A model that describes how enterprises may rationally behave in order to carry out best source valuation and maximize the outcomes from their acquisitions.
  11. Source selection. The process of selected sources whose resources, credibility and performance is expected to meet the contract/procurement objectives within a competitive range of cost.
  12. Negotiation process model.
    Group developmentNegotiation process model
    FormingPreparation and planning
    Storming
    NormingDefinitions of ground rules
    Clarification and justification
    PerformingBargaining and/or problem solving
    Closure and implementation
  13. Sop. A thing given or done as a concession of no great value to appease someone whose main concerns or demands are not being met.

Results

  1. Target register.
  2. KSA register.

Practices

Regulatory Сompliance Quarter is the successor lecture. In the enterprise discovery series, the next lecture is Bookkeeping Quarter.

Materials

Recorded audio

Recorded video

Live sessions

Texts and graphics

See also